Has the nbn™ rollout accidentally missed you?
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Have you been unable to arrange an nbn™ installation and connect to the network due to an addressing issue?
This can sometimes occur in regional locations when:
- nbn™ does not know your address or premises exists
- Knows your premises by a different name or address
- Has incorrect latitude and longitude coordinates for your property resulting in a failed installation.
If you think you’ve been affected by this, supply your address details and we’ll speak to nbn™ on your behalf.
Within the last 6-months, we’ve helped 1,000 + customers with nbn™ addressing issues successfully connect to the nbn™ Fixed Wireless and Sky Muster™ networks.
How does the ‘desk check’ service work?
Submit your address and contact details via our online form. Our specialist sales team will then check your address and submit a query to the nbn™ to rectify any anomalies.
The whole process typically takes just 48 hours.
Once your address is correctly listed with the nbn™, you’ll then be able to progress with an order for the available nbn™ service at your address.
The desk check is FREE and you are under no obligation to connect via SkyMesh once an address correction has been completed.
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